I ordered a polished pipe, but it was completely dirty.
They sent me a replacement, but I had to pay for it.
They don't handle complaints well. Worst company
Response form supplier:
The fact is that the polishing of our first batch of tubes was not good enough and did not satisfy you. However, we immediately sent you a batch of products with very good polishing for free. The first batch was just not polished well, which did not affect the use at all. It can be sold at a discount as unprocessed. The taxes and fees generated by the second batch are to be paid by the buyer, which we cannot afford. It is a pity that you are not completely satisfied.
07 Feb 2025